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Brand Responsibility


Established in 1996, EtherWAN became a subsidiary of the German Phoenix Contact group in 2017.

EtherWAN acknowledges its social responsibility and actively promotes sustainable development. Our commitment lies in ensuring the alignment of Environmental, Social, and Governance (ESG) practices from business objectives to company operations. The company's dedication to employee well-being, environmental sustainability, and social responsibility is rooted in its culture and core values.


Health and Safety Program

EtherWAN works systematically to create a healthy and safe workplace that protects its employees against any potential harm caused by business operations. The company is committed to persistently improving and promoting employee care policies that prioritize the physical and psychological welfare of its employees. This program ensures that all employees are protected by health and safety standards and are actively involved in safety practices.
 

  • Regulatory compliance:
    Commitment to adhering to occupational safety and health-related laws and regulations.

  • Workplace Safety:
    Prioritizing physical and mental health of employees and being committed to preventing workplace safety hazards.

  • Communication efficiency:
    Strengthening the company's health and safety requirements and practices through internal and external shareholder collaboration.

  • Sustainable operations:
    Ensuring the sustainability of the company's operations. We are dedicated to fulfilling corporate social responsibilities and prioritizing employee well-being.

Employee Care and Development

Employees are the most valuable asset of EtherWAN's sustainable development. EtherWAN has established an efficient recruitment strategy, structure, and process to ensure that employment conditions are not influenced by gender, race, religion, political stance, or marital status. New employees are provided valuable training and support to help them acquire job-related skills and knowledge.

 

EtherWAN provides a variety of learning resources to improve work functions, such as general training courses, coaching and support from company leaders, and other customized training courses to retain company talents. EtherWAN always aims to cultivate exceptional talents who carry the corporate culture and philosophy to drive sustainable business growth.

 

EtherWAN values the balance between work and life quality of its employees, encourages them to maintain a healthy mind and body. The Welfare Committee organizes family days, travel allowances, club activities, stress relief seminars, and other related activities to encourage employees to embrace work-life balance and nurture diverse interests to achieve Lifestyle of Health and Sustainability (LOHAS) in each employee in the workplace. We, at EtherWAN, firmly believe that having a talented and stable workforce is crucial for improving productivity and staying competitive. We make every effort to create supportive and progressive talent development and strive to nurture exceptional individuals with unlimited growth opportunities.


Environmentally Friendly & Sustainable Organization

Continuous Improvement of our Environmental Performance

EtherWAN Systems, Inc. takes responsibility for the environment seriously and strives for sustainable and eco-friendly operations.

We are committed to reducing our environmental impact and continually improving our environmental performance, which is an integral part of our business strategy and operations. We annually review and assess our commitment to environmental sustainability and encourage our employees, suppliers, and business partners to join us in the efforts to protect the environment.

Our effort includes:

  • Complying with all relevant regulatory requirements.
  • Consistently improving and monitoring our environmental performance.
  • Consistently minimizing environmental impact.
  • Incorporating factors affecting the environment into our business decisions.
  • Raising employee awareness and providing training.

EtherWAN Systems, Inc., as an electronics manufacturer, recognizes its impact on energy and raw material consumption and waste generation. As a result, EtherWAN complies with regulatory requirements such as RoHS, WEEE, REACH, and ISO 14001. EtherWAN's administration and quality assurance boards are responsible for the consistent implementation, auditing, and environmental policies.


Quality, Environmental, Health & Safety, and Information Security Management Standards

Facing the competitive environment of the global market, EtherWAN recognizes the significance of consistently delivering quality products while prioritizing the health and safety of its employees and minimizing the adverse impact on the environment.


To consistently protect the welfare of its internal and external stakeholders, the organization has implemented effective organizational management systems that adheres to international standards.


EtherWAN received ISO 9001 quality management accreditation in 2000, demonstrating the company's dedication to achieving customer expectations through a systematic approach to quality management. In 2011, the company added the ISO 14001 environmental management certification, demonstrating its commitment to lowering environmental impact through effective resource management and pollution prevention.


EtherWAN reached another milestone in 2023, announcing its ISO 45001 and 27001 certifications for occupational health & safety and information security management systems. The ISO 45001 certification shows the continued efforts to emphasize employee well-being and minimize work-related injuries and diseases. This certification also demonstrates the company's persistence in continually developing its occupational health and safety management system and assuring the efficacy of its operations. On the other hand, the ISO 27001 certification ensures that EtherWAN has implemented an effective ISMS and is devoted to protecting sensitive information with consistent security practices. EtherWAN consistently assesses its performance and executes process improvements to improve its operations and produce high-quality products and services that meet and exceed client expectations. This commitment to continual improvement ensures EtherWAN's global competitiveness and position as a leading provider of reliable network solutions.


Conflict Minerals Statement

EtherWAN collaborates with its manufacturing division to ensure that our organization is socially responsible in all its business activities, specifically regarding conflict minerals.

 

Conflict minerals refer to but not limited to rare metals such as tinstone, wolframite, coltan, gold, and their derivatives, especially gold (Au), tantalum (Ta), tin (Sn), and tungsten (W), which are sourced from conflict regions.

 

The “Conflict Regions” includes the Democratic Republic of Congo, the Republic of Congo, the Republic of Sudan, the Republic of South Sudan, the Republic of Uganda, the Republic of Rwanda, the Republic of Burundi, the United Republic of Tanzania, the Republic of Zambia, Republic of Angola, Central African Republic, and any current or future country/region of the stated countries.

 

EtherWAN, in collaboration with its manufacturing division, takes the following efforts to comply with the prohibition on obtaining conflict minerals:

 
  • Obtains the warranty of its suppliers that no product or packaging supplied to EtherWAN’s manufacturing location contains Conflict Minerals from any Conflict Regions, further certifies suppliers will refrain from sourcing Conflict Minerals from Conflict Regions and confirms that the mining, refining, shaping and any other manufacturing or processing procedure of any such minerals does not take place in Conflict Regions.

  • Ensures the exclusion of conflict minerals in any of its products or packaging from all accredited suppliers. Validate that the minerals used are not sourced from, mined, refined, shaped or processed in any conflict regions.

  • Ensures supplier commitment in putting their best efforts to strengthen its supply chain management, avoiding the use of conflict minerals through implementing relevant management policies and rules to effectively detect and track raw material sources and ensuring its legality.

  • Reserves the right to audit its suppliers regarding the raw metal sources.

  • Requires its suppliers to complete investigation questionnaires and to provide accurate, truthful, and complete information to EtherWAN.

About Phoenix Contact

We are a family business headquartered in Germany. The Group includes fifteen German and four international companies as well as 55 sales companies all over the world. Internationally, we are present in more than 100 countries.

Why do we need a Code of Conduct?

The Phoenix Contact Code of Conduct is binding for all of us. It provides the central guidelines for our everyday operations within the company and our external transparency, and answers the question of how we are to conduct ourselves in everyday business. Along with legal aspects, it also covers our expectations for integrity and moral conduct. We will always give these guidelines priority in the event of a conflict of objectives with our business interests – even if this results in lost business transactions. Acting with integrity and protecting our excellent reputation will always take priority for us.

Whistleblowing system at PHOENIX CONTACT

Are you aware of any damaging conduct or commercial and legal risks? If so, the BKMS® whistleblower system is available to you. The electronic platform has been set up so that you can report potential violations of legal obligations and internal regulations. It can be used in suspected cases of:

  • Corruption
  • Fraud, breach of trust, embezzlement
  • Violation of competition law
  • Money laundering
  • Breach of data protection
  • Theft
  • Environmental and occupational health and safety violations
  • Disregard of social standards and human rights

Phoenix Contact pursues a policy of open communication. As a rule, your line manager is your first port of call if there are any errors or irregularities. If external third parties are aware of errors or irregularities, they should be directed to their designated point of contact at Phoenix Contact.


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